Get in Touch
Whether you're a guest looking for the perfect stay or a host interested in listing — we'd love to hear from you.
Have a question? You may find a quick answer in our FAQ.
Guest Support
support@purestay.coGeneral & Hosts
hello@purestay.coPhone Support
(208) 391-5283Support Hours
- Monday–Friday: 10:00 AM – 8:00 PM EST
- Saturday: 10:00 AM – 5:00 PM EST
- Sunday: Email, text, live chat and voicemail monitored
After hours, guests and hosts can still reach Purestay through live chat or email support.